Quality policy
Optosystems, Ltd. is one of the leaders in Russia to develop and manufacture lasers, laser systems, including health care.
Optosystems, Ltd. aims to take a leading position in the development and production of high-tech products through the implementation of the latest achievements of science and technology, by continuously improving the quality of product and process development and production of products, improve the quality management system.
Our main goal – produce products that meet and exceed the expectations of consumers and stakeholders, to obtain sustainable profits for further expansion of research and development, development of production in the interests of our stakeholders and employees of our company.
Our strategic objectives are:
- expansion of fields of activity in the field of development of modern lasers, laser systems and laser medical installations;
- continuous improvement of the quality of developments, products and services and the desire to maximize customer satisfaction,
- raising the professional level of the organization’s staff, facilitating the formation of each employee’s need to participate in the processes of improving products, processes and the quality system as a whole.
Implementation of policy and quality objectives is ensured through:
- continuous improvement of the quality management system, taking into account the requirements of ISO 9000 standards, ISO 13485 standard and production features;
- implementation of a risk-oriented approach to achieve the effectiveness of the quality management system;
- determining the context of the organization, taking into account external and internal factors affecting its activities, as well as understanding the needs and expectations of stakeholders;
- compliance of the products with the established national requirements, as well as the essential requirements of the EU Directives;
- constant analysis of current and future requirements for laser products, including laser medical systems;
- Technical re-equipment and application of the latest equipment;
- conducting marketing research;
- selection of reliable suppliers of quality raw materials, materials, components and development of creative cooperation with the main suppliers on a mutually beneficial basis;
- rational arrangement of the personnel potential of the enterprise;
- continuous professional development of employees and accumulation of knowledge of the organization;
- ensuring stable product quality by preventing and detecting inconsistencies and eliminating the causes of their occurrence;
- ensuring the confidentiality of information,
- ensuring the safety of production.
This policy is communicated to all employees and serves as the basis for setting quality goals in the units of Optosystems, Ltd., implemented by the quality management system and is under the personal control of the director of Optosystems, Ltd. The management of Optosystems, Ltd. assumes the obligation to implement the policy in the field of quality and its actualization in connection with the changing requirements of the market and consumers.
Director of Optosystems LLC
Vartapetov S.K.
January 10, 2018